Community Corner

Five Things to Keep in Mind When Choosing a Contractor

Tips from the Better Business Bureau.

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Péralte Paul, Patch StaffVerified Patch Staff Badge

With all the rain we've had lately, no doubt, some homeowners may be experiencing leaks in their roofs or attics.

Water leaks can lead to mold problems and eventually, the need for repairs for both private homeowners and businesses, as well as public institutions, such as Washington High School in Southwest Atlanta.

Before you find a roofer or general contractor, here are five things you need to know, according to the Better Business Bureau:

  • A legitimate roofing company should be able to provide the following: 
  • Local references and roofing testimonials
  • Business License 
  • Roofing credentials
  • Workers compensation insurance
  • General liability insurance
  • Written manufacturer warranties
  • Deal only with licensed and insured contractors. Verify the track record of any roofer, builder or contractor you're thinking of hiring. Ask for a list of recent customers and call them.
  • Take your time about signing a contract. Get a written estimate that includes any oral promises the contractor made. But remember to ask if there's a charge for an estimate before allowing anyone into your home. Ask for explanations for price variations, and don't automatically choose the lowest bidder. Get a copy of the final, signed contract before the job begins.
  •  Resist dealing with any contractor who asks you to pay for the entire job up-front. A deposit of one-third of the total price is standard procedure. Pay only by check or credit card - and pay the final amount only after the work is completed to your satisfaction. Don't pay cash. 
  • Phrases to watch out for: "insurance companies are compensating" and "most homeowners are unaware of the storm damage on their roof."
    • You can find more tips on roofer selection at this link and by clicking on the attached video

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