Booted SunTrust Customer to Get Money Back
Lot owner says booting attendant was unreasonable in situation.
A number of spots in the 38-space parking lot at 514 Flat Shoals are designated for SunTrust clients and the rest for customers and employees of other businesses in that building.
But David Adams, a SunTrust customer and East Atlanta resident, said he was booted Saturday by an attendant of Empire Parking Services, the company that enforces the parking restrictions, even though he went to the bank's ATM to conduct a transaction.
Adams' offense: He also went to Joe's East Atlanta Coffee Shop, which doesn't have authorized use of the lot. That Adams showed proof to the attendant he went to the bank via the ATM receipt, made no difference. Adams said the Empire Parking Services employee demanded $75 to remove the boot.
The scenario didn't sit well with Chris Fogg, the owner of the SunTrust building and the lot behind it.
"I hate booting and I thought it a bit unreasonable that the guy couldn't see he was just there for a few minutes using the ATM and grabbing a coffee," Fogg told East Atlanta Patch Wednesday.
"Having said that, there are numerous signs stating that it's for patrons of 514 Flat Shoals only and I haven't worked out anything with the booting company in regards to how long someone can go into Joe's before it's a problem."
In addition to SunTrust, the lot is for the use of employees and customers of LIT Property Servicesand Fogg's own audio books and audio post-production company.
Fogg said his firm has 40 employees alone, not counting SunTrust's or LIT's staffing.
"If you add it up, there isn't enough room in the parking lot for the building employees," Fogg said.